Return Policy

We want you to be satisfied with your purchase from ShopFlagWorld. If you change your mind, you may request a return within 30 days of delivery, provided that the item meets the return conditions below.

30-Day Return Policy

You may request a return within 30 days from the date your order is delivered.

To start a return, please contact ShopFlagWorld before sending the item back. Once your return request has been approved, we will provide you with the necessary return instructions.

Please do not send a return without contacting us first, as this may delay the processing of your refund.

Return Conditions

Returned items must be in their original condition, clean, unused, undamaged and suitable for resale. Any original packaging and accessories supplied with the product should also be included where applicable.

Items that have been altered, modified, hemmed, damaged after delivery or otherwise changed by the customer may not be eligible for return.

Custom-made or personalized products cannot normally be returned unless they are defective, damaged or incorrect due to an error on our part.

Items that do not meet the return conditions may be refused or may not qualify for a full refund.

Return Shipping Costs

For standard returns, including returns because you have changed your mind, ordered the wrong product or selected the wrong size, the cost of returning the order is the responsibility of the customer.

The cost of return shipping depends on the customer's location, the local postal or courier company, the selected shipping service, and the size and weight of the parcel. These charges are determined by the shipping provider and are not controlled by ShopFlagWorld.

We recommend using a reliable tracked shipping service and keeping the shipping receipt and tracking information until the return has been received and processed.

Incorrect, Damaged or Defective Items

If you receive an item that is incorrect, damaged or defective due to an error on our part, please contact us before returning it.

In these cases, ShopFlagWorld will cover the reasonable return shipping cost or provide appropriate return instructions.

We may ask you to provide photographs of the product and packaging so that we can review the issue and assist you as quickly as possible.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method used for the order.

Refunds are normally processed within approximately 7–12 business days after the returned item has been received and inspected.

After ShopFlagWorld has processed the refund, your bank, card issuer or payment provider may require additional time before the refunded amount appears in your account.

Exchanges

We do not currently offer direct product exchanges.

If you would like a different product, design or size, please return the original eligible item for a refund and place a new order through our website.

Return Shipping and Packaging

Please make sure that all returned products are securely packaged to help prevent damage during transportation.

The customer is responsible for ensuring that the return shipment is correctly addressed according to the return instructions provided by ShopFlagWorld.

ShopFlagWorld cannot be responsible for return parcels that are lost, stolen, misdelivered or damaged by a third-party postal or courier service when the return shipping has been arranged by the customer.

Return Transit Time

International return transit times vary depending on the country of origin and the postal or courier service selected by the customer.

We recommend checking the tracking information provided by your shipping carrier to monitor the progress of your return.

Start a Return

To request a return, please contact our Customer Care team and provide your order number together with the reason for the return.

We will review your request and provide the appropriate return instructions.

Your Consumer Rights

Our voluntary 30-day return policy is provided in addition to any statutory consumer rights that may apply in your country. Nothing in this policy is intended to limit rights that cannot legally be excluded or restricted.